What is your warranty on ornamental iron such as fence, rails, gates, etc.?
Fortin Welding & Manufacturing Inc. of Columbus, Ohio warrants all new products manufactured at the Columbus location, against defects in materials and workmanship for a period of one year from substantial completion and agrees to repair or replace any defective product without charge.
IMPORTANT: This warranty does not cover damage resulting from accident, misuse, or abuse, lack of reasonable care, the affixing of any attachment not provided with the product or loss of parts. There is no guarantee on primer or paint.
What is your warranty on your curtain rods?
What Is Covered: Fortin is proud to extend a limited warranty covering workmanship on all Fortin drapery hardware products for a period of one year from purchase date.

Who Is Covered: This warranty extends to the original residential retail purchaser.

What Is Not Covered: This warranty does not cover normal wear and tear or any damage or loss caused by accidents, alterations, misuse, abuse or extraordinary use, exposure to moisture, improper installation, cleaning or other maintenance. Warranties shall cease to be in effect if product has been moved from its original place of installation. All materials will gradually lose color intensity after long exposure to the sun. This color loss is not covered by the warranty. Warranties do not cover removal, installation, replacement or shipping costs.

What We Will Do To Correct Defects If a Fortin product is found to be defective during the warranty period, we will at our discretion, either repair or replace, without charge, the defective product. Discontinued items will be replaced with the closest equivalent current product.

No Liability For Incidental Or Consequential Damages Repair or replacement of defective products is the sole remedy under this warranty and in no event shall Fortin be liable for costs to remove, transport, or reinstall the product, or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply in these states.

How To Get Service To obtain service under this warranty, return the product along with the original sales receipt to the dealer from which it was purchased. You will be responsible for transporting the product to and from the dealer. Your Rights Under State This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
What is the warranty on your Outdoor Lifestyle Furniture?
Frames: 15 Year Limited Warranty for Outdoor Lifestyle Residential Furniture. If your Outdoor Lifestyle Furniture fails structurally (i.e. broken frames, castings, and welds) within 15 years from the date of the purchase, or if the finish peels or blisters within 5 years from the date of purchase, we will replace, repair, or refinish in the original style and finish, if available, or in a similar style and finish if the original has been discontinued. We reserve the right to repair or replace defective merchandise at our discretion. The warranty does not cover damaged caused by ordinary wear-and-tear, fading, accident, and acts of nature, mildew, misuse and shipping. Our warranty does cover freezing damage on cast aluminum components. Commercial warranty is 5 years from date of purchase from factory, or if the finish peels or blisters within 3 years from the date of purchase.

Inlaid Stone Table Tops
: Outdoor Lifestyle offers a 3-year warranty from the original date of purchase from the factory on all materials of it's stone top tables for residential use. Commercial warranty is 2-years from the date of purchase from factory. We reserve all the right to repair or replace defective merchandise at our discretion. The warranty does not cover damage caused by ordinary wear-and-tear, fading, accident, acts of nature, mildew, misuse, shipping, and incorrect installation of the base by the customer or retailer.

Component Parts, Sling, Umbrellas, and Cushions: For a period of 1 year from original purchase from the factory, Outdoor Lifestyle will replace or repair component parts at our discretion such as glides, slings, umbrellas, cushions, etc... from failure due to manufacturing defects. The warranty does not cover damaged caused by ordinary wear-and-tear, fading, accident, suntan lotion, and acts of nature, misuse and shipping.

Rattan & Strap: Outdoor Lifestyle offers a residential 4-year limited warranty from the original date of purchase from the factory on breakage and a 2-year limited warranty against fading on materials of its rattan and strap furniture. Commercial warranty is 2 years from the date of purchase from the factory. We reserve the right to repair or replace defective merchandise at our discretion. The warranty does not cover damage caused by ordinary wear-and-tear, fading, accident, mildew, misuse and shipping.
What is the warranty on your Summer Classics Furniture?

OUTDOOR FURNITURE

A. MANUFACTURER’S DEFECTS: ALL OUTDOOR FURNITURE PRODUCTS ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP AS INDICATED BELOW:

  • N-DURA RESIN WICKER (PENINSULA, LAUREN, ST. CROIX, ANTIGUA, CLASSIC, PORTOFINO)
  • 5 YEARS FRAME CONSTRUCTION
  • 5 YEARS RESIN
  • 3 YEARS ON POWDER COATED AREAS OF FRAME FINISH
  • LOOM WICKER (LOGGIA, AVIGNON)
  • 5 YEARS FRAME CONSTRUCTION
  • 3 YEARS LOOM WICKER; DOES NOT COVER WEAR AND TEAR
  • 3 YEARS ON POWDER COATED AREAS OF FRAME FINISH
  • RESORT (TUSCANY, MAYLAY)
  • 5 YEARS FRAME CONSTRUCTION
  • 5 YEARS VINYL
  • 3 YEARS ON POWDER COATED AREAS OF FRAME FINISH
  • TEAK (OCEAN GRANDE)
  • 5 YEAR FRAME CONSTRUCTION DOES NOT INCLUDE NATURAL WOOD CHARACTERISTICS
    • SPLITTING / CHECKING / GREYING
  • CAST ALUMINUM (VENICE, PROVANCE, ROMANCE, VANDERBILT, SHERIDAN, ESTATE, BELLAGIO (RESIDENTIAL ONLY), PORTICO (RESIDENTIAL ONLY), BILTMORE)
  • 5 YEAR FRAME CONSTRUCTION
  • 3 YEARS ON POWDER COATED AREAS OF FRAME FINISH
  • WROUGHT ALUMINUM (SUMMER COTTAGE, VILLANO, LAGUNA, BROOKINGS, CHIPPENDALE)
  • 5 YEARS FRAME CONSTRUCTION
  • 3 YEARS ON POWDER COATED AREAS OF FRAME FINISH
  • WROUGHT IRON (CHATEAU, TERRACE ROSE, LACROSSE, VERANDAH)
  • 5 YEARS FRAME CONSTRUCTION
  • 3 YEARS ON POWDER COATED AREAS OF FRAME FINISH
    • DOES NOT COVER SOLARIUMS

THE MANUFACTURER’S WARRANTIES WITH REGARD TO THE FRAME FINISH ARE LIMITED TO ONE YEAR ON ALL PRODUCTS IF THE ORIGINAL PURCHASER LIVES WITHIN ONE (1) MILE OF SALT WATER. MANUFACTURER’S DEFECTS ON METAL PRODUCTS INCLUDE, BUT ARE NOT LIMITED TO, BROKEN WELDS OR PRODUCT FAILURE INCLUDING BREAKAGE OR BENDING DUE TO NORMAL USE. MANUFACTURER’S DEFECTS ON WICKER PRODUCTS INCLUDE, BUT ARE NOT LIMITED TO, SUBSTANTIAL UNRAVELING AND RESIN BREAKAGE OR TEARING DUE TO NORMAL USE.


B. FINISH DAMAGE: SUMMER CLASSICS’ FURNITURE PRODUCTS ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM “SIGNIFICANT RUST” CAUSED BY MANUFACTURER’S DEFECT FOR A PERIOD OF THREE YEARS. CHIPS AND SCRATCHES ARE WARRANTED TO THE ORIGINAL PURCHASER CAUSED BY A MANUFACTURER’S DEFECT FOR A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE. ALL FURNITURE PRODUCTS MAY EXHIBIT SMALL AMOUNTS OF RUST, CHIPS, OR SCRATCHES THAT CAN BE ELIMINATED THROUGH OCCASIONAL MAINTENANCE OF THE PRODUCTS. (*PLEASE SEE BELOW) SIGNIFICANT RUST, CHIPS OR SCRATCHES ARE DEFINED AS THOSE OCCURRENCES THAT COVER AN AREA GREATER THAN ONEHALF INCH BY ONE INCH AND THAT REOCCUR AFTER MAINTENANCE SUGGESTED BY SUMMER CLASSICS IS PERFORMED. FINISH IS WARRANTED AGAINST FINISH FADING DUE TO UV EXPOSURE FOR ONE YEAR. IF YOU HAVE NOT PERFORMED THE MAINTENANCE REQUIRED BELOW THE ONE YEAR WARRANTY IS NOT APPLICABLE.


C. TEXTILES (CUSHIONS, FABRICS AND UMBRELLA COVERS): SEE MANUFACTURER’S DEFECTS BELOW.


D. TABLE TOPS AND BASES: SEE MANUFACTURER’S DEFECTS BELOW.


E. MOTION PIECES. MOTION PIECES ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR ONE YEAR FROM THE DATE OF PURCHASE. THIS WARRANTY DOES NOT INCLUDE ROCKERS WITH SLEDS. PLEASE NOTE THAT THERE IS A WEIGHT LIMIT ASSOCIATED WITH THE MOTION PIECES OF 250 POUNDS.

* NORMAL REQUIRED MAINTENANCE PROCEDURE FOR FINISH DEFECTS (PROBLEMS, ISSUES):

IF THE FRAME IS SCRATCHED DOWN TO THE BARE METAL, WE RECOMMEND SANDING, WITH 400 GRIT SANDPAPER, ONLY ON THE AFFECTED AREA. NEXT, APPLY MATCHING COLOR TOP COAT. FACTORY-MATCHED TOUCH-UP PAINT MAY BE AVAILABLE FROM YOUR RETAILER.


MANUFACTURER’S DEFECTS

TEXTILES, INCLUDING, BUT NOT LIMITED TO, COLORES FABRICS, CUSHION CONSTRUCTION AND UMBRELLA COVERS, AS WELL AS BILTMORE CUSHIONS, ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR ONE YEAR FROM THE DATE OF PURCHASE. ONLY THE TABLE TOP AND TABLE BASE COMBINATIONS FOUND IN THE TOP AND BASE COMPATIBILITY CHART ARE WARRANTED. FAUX STONE AND STONE TABLE TOPS ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR THREE YEARS FROM THE DATE OF PURCHASE, AND ALL OTHER TABLE TOPS ARE WARRANTED AS SET OUT IN SECTION A ACCORDING TO THEIR MATERIAL. UMBRELLA BASES ARE WARRANTED AS SET OUT BELOW:

  • CONCRETE AND MARBLE UMBRELLA BASES
  • 1 YEAR FRAME
  • 1 YEAR FINISH
  • CAST ALUMINUM UMBRELLA BASE
  • 1 YEAR FRAME
  • 1 YEAR FINISH
  • CAST IRON UMBRELLA BASE AND DOORMATS
  • 1 YEAR FRAME
  • NO FINISH WARRANTY
  • UMBRELLA FRAME
  • 1 YEAR FRAME

WHAT SUMMER CLASSICS WILL DO

SUMMER CLASSICS WILL REPAIR OR REPLACE ANY PRODUCT COVERED BY THIS WARRANTY. SUMMER CLASSICS RESERVES THE RIGHT TO CHOOSE BETWEEN REPLACING AND REPAIRING A PRODUCT, DEPENDING ON THE NATURE OF THE PROBLEM. IN THE EVENT THAT THE PRODUCT IS NO LONGER AVAILABLE, SUMMER CLASSICS WILL PROVIDE A SIMILAR REPLACEMENT AS SOON AS POSSIBLE.

    WHAT THE PURCHASER MUST DO
  1. PLEASE CALL US TO DISCUSS YOUR PROBLEM WITH A CUSTOMER SERVICE REPRESENTATIVE. THE REPRESENTATIVE WILL GIVE YOU A RETURN AUTHORIZATION NUMBER TO SPEED THE PROCESSING OF YOUR WARRANTY CLAIM. NO PRODUCT CAN BE RETURNED WITHOUT A RETURN AUTHORIZATION NUMBER. A REPRESENTATIVE CAN BE REACHED AT (205) 987-3100. IF THE PRODUCT BEING RETURNED IS NOT SHIPPED BACK TO SUMMER CLASSICS WITHIN 30 DAYS OF THE REPLACEMENT SHIP DATE, THE RMA WILL BECOME VOID AND CREDIT WILL NOT BE ISSUED TO YOUR ACCOUNT. ALL WARRANTY CLAIMS MUST BE PROCESSED THROUGH AN AUTHORIZED RETAILER, NOT THE END-USER.
  2. IN ORDER TO OBTAIN WARRANTY SERVICE THE PURCHASER MUST INCLUDE WITH THE DEFECTIVE PRODUCT PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPTED INVOICE.
  3. DURING THE FIRST YEAR AFTER PURCHASE SUMMER CLASSICS WILL PAY ALL FREIGHT COSTS ASSOCIATED WITH A WARRANTY CLAIM. DURING THE SECOND AND THIRD YEAR AFTER PURCHASE IT IS THE RESPONSIBILITY OF THE PURCHASER TO PAY ALL FREIGHT COSTS.
  4. PACKAGING- PROPER PACKAGING OF GOODS TO BE RETURNED IS THE SOLE RESPONSIBILITY OF THE PURCHASER. PLEASE RETURN THE WARRANTED ITEM IN THE ORIGINAL PACKAGING OR IN PACKAGING THAT PROVIDES COMPARABLE PROTECTION TO THE GOODS. SUMMER CLASSICS CANNOT BE RESPONSIBLE FOR PROVIDING PURCHASER WITH PACKAGING MATERIALS. SEND WARRANTED PRODUCTS TO THE FOLLOWING ADDRESS:
    • SUMMER CLASSICS, WARRANTY DEPARTMENT
    • 7000 HIGHWAY 25
    • MONTEVALLO, AL 35115
    WHAT IS NOT COVERED
  1. SUMMER CLASSICS CANNOT BE RESPONSIBLE FOR STRUCTURAL, PAINT, RUST OR OTHER DAMAGE THAT IS THE RESULT OF
    1. ABUSE OR MISUSE OF A SUMMER CLASSICS PRODUCT
    2. NORMAL WEAR AND TEAR
    3. FREIGHT DAMAGE
    4. COMMERCIAL USE
  2. SUMMER CLASSICS IS NOT LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
  3. ALL SUMMER CLASSICS PRODUCTS MUST BE INSPECTED UPON RECEIPT. SUMMER CLASSICS IS NOT RESPONSIBLE FOR FREIGHT DAMAGE SUSTAINED EITHER IN THE ORIGINAL SHIPMENT TO THE PURCHASER OR IN THE RETURN SHIPMENT FOR WARRANTY SERVICE. ANY SUCH FREIGHT DAMAGE IS THE RESPONSIBILITY OF THE FREIGHT CARRIER, AND THE PURCHASER SHOULD FILE A FREIGHT CLAIM.
  4. THIS WARRANTY DOES NOT COVER OXIDATION DAMAGE TO A PRODUCT PLACED FOR A PERIOD OF TIME WITHIN 1 MILES OF A SALT-WATER COASTLINE.

THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED WARRANTIES, OBLIGATIONS OR LIABILITIES. SUMMER CLASSICS LIMITS THE DURATION OF ANY WARRANTY IMPLIED BY STATE LAW, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THE APPLICABLE WARRANTY HEREIN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

What types of services do you offer?
We offer many services from installation, fabrication, repairs, metal cutting, and delivery.  We install our rails, walk gates, drive gates, fence, and basketball systems.  We fabricate all of our rails, walk gates, drive gates, fence, drapery sets, arbors, trellises, and many others.  We do repairs on mostly all metal items and we cut metal orders to your specified size(s).
Do you offer delivery?

Yes, we can deliver just about anything you order or purchase from us. If you live in the Franklin county area and some of the surrounding areas, delivery is $79.00.

What type of metals do you repair?

We repair brass, wrought iron, aluminum, stainless steel, steel, galvanized steel, and cast iron and many alloys.

What types of metals do you sell?

We sell aluminum, stainless steel, and wrought iron.

What items do you sell in your showroom?

We sell home decorative items such as mailboxes, address plaques, patio furniture, lamps, tables, candle holders, brackets, planters, basketball systems, clocks, trellises, arbors, and much more!

If I get something fabricated, repaired, installed, or ordered, how long does it take to complete?

All orders are first come first serve, whether your job is a simple repair that requires two minutes or a detailed fabrication that requires several weeks. It could take one day or eight weeks to finish your order depending on how many orders are in front of yours. Typically, at the time of ordering, your sales representative will tell you approximately how long it will take.

What should I be aware of if I want Fortin to install my ironwork?

All Installation procedures shall be in compliance to Fortin Ironwork standards. Purchaser is required to obtain any required permits, variance or deed restriction approvals allowing Fortin to complete the job as outlined. Purchaser agrees to pay for any necessary permits and/or surveys to establish property lines. Purchaser agrees to clear area of any obstruction that may interfere with installation. Purchaser should mark all underground lines and / or obstructions that could be damaged during installation, this includes utility lines such as gas, electric, water, phone, cable, sprinkler, drainage, etc. Purchaser is responsible to pay for damages on underground lines should they occur. Be aware that damaged lines can go unnoticed by our installer. Fortin will not haul away dirt but will relocate on property. If drilling into stone or brick is required for installation, cracks may develop. Purchaser is responsible for any damage that may develop after installing into stone or brick surfaces.

How often do I have to paint my metal item to help prevent against rusting?

As a home owner you are aware that all outdoor items will require maintenance. Soon after your ironwork is installed, you may notice minimal surface rust in the joints or seams. To maintain the ironwork it is best to clean the rust off, if needed, with a scotch bright pad or wire brush. Then touch up the area with spray paint or a small brush, it is best to use an oil base enamel paint. To help prevent against rust it is best not to salt around the ironwork and visually inspect the ironwork once a year. Paint and touch up as needed.