Rope & Twisted Material
Tie Backs & Bracket Ends
What Is Covered
Fortin is proud to extend a limited warranty covering workmanship on all Fortin drapery hardware products for a period of one year from purchase date.
Who Is Covered
This warranty extends to the original residential retail purchaser.
What Is Not Covered
This warranty does not cover normal wear and tear or any damage or loss caused by accidents, alterations, misuse, abuse or extraordinary use, exposure to moisture, improper installation, cleaning or other maintenance. Warranties shall cease to be in effect if a product has been moved from its original place of installation. All materials will gradually lose color intensity after long exposure to the sun. This color loss is not covered by the warranty.
Warranties do not cover removal, installation, replacement or shipping costs.
What We Will Do To Correct Defects
If a Fortin product is found to be defective during the warranty period, we will at our discretion, either repair or replace, without charge, the defective product. Discontinued items will be replaced with the closest equivalent current product.
No Liability For Incidental Or Consequential Damages
Repair or replacement of defective products is the sole remedy under this warranty and in no event shall Fortin be liable for costs to remove, transport, or reinstall the product, or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply in these states.
How To Get Service
To obtain service under this warranty, return the product along with the original sales receipt to the dealer from which it was purchased. You will be responsible for transporting the product to and from the dealer.
Your Rights Under State
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
- Job & material pickup/drop off
- Monday – Friday: 8am – 4:30pm
- Saturday and Sunday: Closed
- Shopping, repurposed, reclaimed & remarkable art and accessories
- Monday – Saturday: 10am – 6pm
- Sunday: Closed
944 West Fifth Avenue
Columbus, Ohio 43212